Privacy notice

Updated September 6, 2026. This notice describes the iCase product website and how its contact feature works.

Browsing this site

This static site does not provide accounts, checkout, marketing forms or analytics trackers. The hosting provider processes connection information, such as IP address and requested pages, to deliver and protect the website.

Product media

Images, the sample video and the 3D viewer are served with the website. The 3D preview does not request camera access or upload images from your device.

Contacting support

The tawk.to chat frame loads only after you choose to contact support. The site may establish a connection to the chat host earlier to reduce loading time. It may process your chat messages, information you choose to provide, browser and connection details, and cookies needed for its service. See tawk.to’s privacy policy. Closing the panel keeps its chat frame loaded so you can reopen it while browsing this page.

Opening the contact dialog alone does not submit a message. Information you submit through the chat is processed by tawk.to for support. Do not send payment card numbers, passwords or sensitive personal information in chat.

Orders and payments

If you proceed after contacting us, order and delivery information will be needed to fulfil your order. Payments are handled separately through a PayPal invoice; there is no payment form on this website.

Privacy requests

Use the support method shown on the contact page or your invoice to ask about your information. You can request access to or deletion of support information through our chat. We use the information you provide to answer your enquiry and handle any order or after-sales request.